Access to transport is important as it enables people to participate equally in life and society. Whether it’s getting to work, school, shops, or events, you want to know that there are public transport options that meet your needs.

The Total Mobility Scheme supports people who are unable to use public transport to travel, either all or some of the time. It offers discounted travel on Bus, Train, Ferry and some taxis.

In Auckland, eligible people get a card that provides:

  • a subsidised rate on participating taxis
  • discounted fares on public transport through the Accessible concession
  • free travel on buses for a companion or carer.

NZ Transport Agency (Waka Kotahi) states that most public transport services in New Zealand are accessible to some wheelchairs. Urban buses must be accessible for passengers with physical, sensory, or cognitive impairments. This includes passengers who use wheelchairs or who are accompanied by a guide dog.

Accessibility discount fares are available on bus/train and ferry public transport in Auckland to passengers who hold one of the following ID cards:

Concessionary fares are available to passengers who hold one of the following photo ID cards:

  • Auckland Transport Total Mobility ID card
  • Blind Low Vision NZ ID card

The above cardholder can purchase fares at 40% off adult prices. The concession is available on timetabled AT buses, trains, and ferries (excludes Waiheke and Rakino ferries).

The ID card must be shown when the ticket is issued and when boarding the bus, train or ferry.