Access to transport is important as it enables people to participate equally in life and society. Whether it’s getting to work, school, shops, or events, you want to know that there are public transport options that meet your needs.
The Total Mobility Scheme supports people who are unable to use public transport to travel, either all or some of the time. It offers discounted travel on Bus, Train, Ferry and some taxis.
In Auckland, eligible people get a card that provides:
- a subsidised rate on participating taxis
- discounted fares on public transport through the Accessible concession
- free travel on buses for a companion or carer.
NZ Transport Agency (Waka Kotahi) states that most public transport services in New Zealand are accessible to some wheelchairs. Urban buses must be accessible for passengers with physical, sensory, or cognitive impairments. This includes passengers who use wheelchairs or who are accompanied by a guide dog.
Accessibility discount fares are available on bus/train and ferry public transport in Auckland to passengers who hold one of the following ID cards:
Concessionary fares are available to passengers who hold one of the following photo ID cards:
- Auckland Transport Total Mobility ID card
- Blind Low Vision NZ ID card
The above cardholder can purchase fares at 40% off adult prices. The concession is available on timetabled AT buses, trains, and ferries (excludes Waiheke and Rakino ferries).
The ID card must be shown when the ticket is issued and when boarding the bus, train or ferry.
Auto Transform
Auto Transform is a New Zealand vehicle transformation company that fits out commercial, passenger, and mobility vehicles, and it says it can transform more than 10 different vehicle types.
View Website 09 580 0477 Send EmailFacebook Instagram
Driving Miss Daisy
Driving Miss Daisy is an assisted driving and companion service operating across New Zealand. It provides door-to-door transport and can stay with clients during appointments, helping with safety, support, and practical assistance.
View Website 0800 948 432 Send EmailFacebook Instagram
Freedom Companion Driving
Freedom Companion Driving is a New Zealand transport service that provides personal, caring, one-to-one driving support and assistance at both ends of a journey. It offers a more supported alternative to taxis and operates through local franchise areas around the country.
View Website 0800 956 956 Send EmailFacebook Instagram
Freedom Mobility
Freedom Mobility is a New Zealand-wide mobility vehicle rental company offering modified cars and vans for disabled drivers and passengers. It provides nationwide delivery, meet-and-greet service, on-road training, 24-hour support, and a fleet of more than 200 vehicles.
View Website 0800 864 2529 Send EmailFacebook Instagram
Grab Your Wheels
Grab Your Wheels is a New Zealand accessible travel platform run by a family sharing wheelchair-accessible discoveries, reviews, and travel tips around Aotearoa. Its content focuses on helping make accessible travel more practical and more visible.
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Mobility for Independence
Mobility for Independence provides vehicle-related accessibility products designed to help disabled people travel more easily and independently. Its work centres on practical mobility equipment and adaptation solutions.
View Website 027 499 4737 Send Email
Re-Li-On-Us Mobility Services
Re-Li-On-Us Mobility Services provides accessible transportation across the greater Auckland region, from Whangārei to Hamilton. Its transport options include wheelchair, electric wheelchair, mobility scooter, hospital bed transfer and companion services, as well as accessible tours.
View Website 0800 025 999 Send Email
Total Mobility Scheme
The Total Mobility scheme is a national transport support scheme for people with impairments, delivered regionally. It provides subsidised taxi travel and, in some regions, integrated public transport concessions; in Auckland it is administered by Auckland Transport.
View Website 04 439 9000 Send Email