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Family services

Family services and organisations that help family/whānau navigate the practical, emotional, social, and cultural impacts of disability so families feel informed, connected, and empowered to make decisions that work for them.

Website header graphic with a pale background and curved light blue accents, featuring a circular outdoor photo of a diverse group of adults and children gathered together and smiling, with a young person in a wheelchair in the centre of the photo.

Family Support Services

Below is a list of services and organisations that offer various types of support to family/whanau raising disabled children or supporting a sibling or partner with a disability.

The Asian Network Incorporated logo with red and black text reading “The Asian Network Incorporated” on a white background.

The Asian Network Incorporated

The Asian Network Incorporated, also known as TANI, is a pan-Asian community organisation working to improve the wellbeing of Asian migrants, former refugees, and other communities in Aotearoa. It provides settlement, wellbeing, education, youth, and community support services.

View Website 09 815 2338 Send Email
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The Cause Collective logo, featuring four colourful geometric symbols arranged in a diamond formation: pink petal shapes, orange waves, turquoise koru-style patterns and green diagonal bars, on a black background.

The Cause Collective

The Cause Collective is a South Auckland community organisation working to improve health, social, economic and environmental wellbeing for Pacific peoples, underserved populations and local communities. It develops and coordinates health and community initiatives, builds workforce and organisational capability, and works with communities and service providers to address complex barriers to wellbeing.

View Website 09 869 2433 Send Email
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The Child Psychology Service logo with a turquoise brain graphic above grey text reading “THE CHILD PSYCHOLOGY SERVICE” on a white background.

The Child Psychology Service

The Child Psychology Service is a nationwide New Zealand service providing psychological support for children, young people, and their families. It offers assessment and therapeutic support aimed at improving wellbeing, learning, and quality of life.

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The Fono logo with white lowercase text reading “the fono” and smaller white text reading “caring is our culture” on a black background.

The Fono

The Fono is a Pacific-led health and social services provider in Auckland, delivering medical, dental, social, and community support services. It focuses on improving outcomes for the people and communities who need it most.

View Website 0800 366 648
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The Salvation Army logo as a red shield with white text reading “THE SALVATION ARMY” on a white background.

The Salvation Army

The Salvation Army New Zealand, Fiji, Tonga and Samoa Territory provides community support, social services, housing, addiction support, financial mentoring, and emergency assistance, alongside its church and community work. It operates across many local centres and services.

View Website 0800 53 00 00
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Survivor Experiences Service logo with a small multicoloured woven motif beside text reading “Survivor Experiences Service” on a white background.

The Survivor Experiences Service

The Survivor Experiences Service supports survivors of abuse in state, faith-based, or other care, including disabled survivors, and their whānau. It offers a safe way to share experiences and access records support.

View Website 0800 456 090 Send Email
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Ministry of Transport logo with a blue geometric snowflake-like symbol above blue text reading “MINISTRY OF TRANSPORT” and smaller te reo Māori text reading “TE MANATŪ WAKA” on a white background.

Total Mobility Scheme

The Total Mobility scheme is a national transport support scheme for people with impairments, delivered regionally. It provides subsidised taxi travel and, in some regions, integrated public transport concessions; in Auckland it is administered by Auckland Transport.

View Website 04 439 9000 Send Email
Triple P Positive Parenting Program logo with wavy red, blue, and yellow bands above black text reading “Triple P” and smaller text reading “Positive Parenting Program” on a white background.

Triple P Parenting

Triple P is an evidence-based parenting programme that gives parents and caregivers practical strategies to build confidence, encourage positive behaviour, and support children’s social and emotional development. In New Zealand it offers online programmes, provider-based support, and a national website with resources, courses, and a provider map.

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Upside Downs Education Trust logo with blue and pink text reading “upsidedowns” and smaller dark blue text reading “education trust” on a white background.

Upside Downs Education Trust

UpsideDowns supports children and young people with Down syndrome in New Zealand by funding speech-language therapy and providing support for whānau. Its work focuses on helping children develop communication and confidence.

View Website 0204 077 2400 Send Email
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Utilities Disputes Tautohetohe Whaipainga logo, featuring four interlocking rounded lines in red, yellow, purple and light blue above the organisation’s name in grey capital letters, on a white background.

Utilities Disputes

Utilities Disputes is New Zealand’s free, independent dispute resolution service for problems with electricity, gas, water, as well as broadband installation on shared property. It helps consumers resolve complaints fairly when issues have not been sorted out with their provider.

View Website 0800 22 33 40 Send Email
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