General Information on Government agencies
New Zealand Government have supports in place for New Zealand Citizens and Residents.
The Disability system in New Zealand is complex and involves a disabled person and their family/whanau being able to navigate different agencies and departments to access support related to their well-being. We have included links to the most common Government Ministries or agencies that you may deal with here.
Office of the Ombudsman
The Ombudsman helps people deal with central and local government agencies in New Zealand. It investigates administrative unfairness, supports access to official information, and handles complaints about government agencies.
View Website 0800 802 602 Send EmailFacebook Instagram
Oranga Tamariki
Oranga Tamariki is New Zealand’s Ministry for Children. It works with children, young people, whānau, caregivers, and communities where care, protection, youth justice, or support concerns arise.
View Website 0508 326 459 Send EmailFacebook Instagram
Sparx
SPARX is a free New Zealand online e-therapy tool for young people, designed to help with stress, anxiety, and depression using cognitive behavioural therapy skills in a game-based format. It supports young people to build resilience and manage difficult emotions, and can be used alongside other support.
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Tahatū Career Navigator
Tahatū provides information about occupations, qualifications, study pathways, skills and career planning. It is a general public career resource rather than a specialist disability employment provider, although disabled jobseekers can use its planning tools.
View Website 800 601 301 Send Email
Te Kōhanga Reo National Trust
Te Kōhanga Reo National Trust supports the kōhanga reo movement, providing kaupapa, governance and national support for te reo Māori immersion early learning. They provide culturally grounded early learning settings and contacts within the kōhanga reo network.
View Website 04 381 8750 Send EmailFacebook Instagram
Te Puni Kōkiri – Ministry of Māori Development
Te Puni Kōkiri is the Ministry of Māori Development. It leads policy advice to the Government on Māori wellbeing and development, and Iwi, Māori relations with the Crown.
View Website 0800 875 663 Send EmailFacebook Instagram
Total Mobility Scheme
The Total Mobility scheme is a national transport support scheme for people with impairments, delivered regionally. It provides subsidised taxi travel and, in some regions, integrated public transport concessions; in Auckland it is administered by Auckland Transport.
View Website 04 439 9000 Send Email
Waitakere Health Link
Waitakere Health Link is a community-driven West Auckland organisation that promotes community participation in healthcare decision-making and local health improvement. It provides community support, health literacy, and engagement work.
View Website 09 839 0512 Send Email
Whaikaha – Ministry of Disabled People
Whaikaha works across government, businesses, and communities to improve outcomes for disabled people, tāngata whaikaha Māori, and their whānau. It focuses on changes that make New Zealand more accessible and inclusive.
View Website 0800 942 452 Send Email
Work and Income
Work and Income helps people with financial support, employment assistance, housing support, and related services. It is part of the Ministry of Social Development and provides online and phone-based help across New Zealand.
View Website 0800 559 009