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Many Government Ministries and agencies are involved in Disability. Want to know who does what - check it out here.

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General Information on Government agencies

New Zealand Government have supports in place for New Zealand Citizens and Residents.

The Disability system in New Zealand is complex and involves a disabled person and their family/whanau being able to navigate different agencies and departments to access support related to their well-being. We have included links to the most common Government Ministries or agencies that you may deal with here.

To find out what funded disability supports you may be eligible for please go to our funding page or refer directly to Disability Support Services (DSS).  

 

ACC logo with bold blue stylised letters reading “ACC” on a white background.
ACC (Accident Compensation Corporation)

ACC help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident. Everyone in New Zealand is covered by ACC’s no-fault scheme if they’re injured in an accident. This includes children, beneficiaries and students. It doesn’t matter if they’re working, unemployed or retired.

View Website 0800 101 996 Email Facebook Instagram
ARDS logo with large blue letters reading “ARDS” above smaller black text reading “Auckland Regional Dental Service” on a white background.
Auckland Regional Dental Service

Auckland Regional Dental Service provides free oral health services for children and young people across the Auckland region. It supports enrolment, check-ups, and treatment, and is now part of Health New Zealand’s Auckland dental services.

View Website 0800 825 583 Email Instagram
Health New Zealand logo with dark blue text reading “Health New Zealand” and smaller teal text reading “Te Whatu Ora” on a white background.
Dual Disability

The Regional Dual Disability Service in Counties Manukau supports people with both intellectual disability and mental health needs. It is part of specialist mental health services in South Auckland.

View Website 09 261 3700 Email
Explore logo with yellow decorative marks beside purple text reading “Explore” and smaller text reading “Hāpāinga Ora” on a white background.
Explore Specialist Services

Explore Wellbeing provides specialist disability and mental health services across New Zealand, including autism support, behaviour support, community disability and mental health services, and deaf support, individualised funding support and wheelchair assessment.

View Website 0800 397 288 Email Facebook Instagram
Health and Disability Commissioner logo with large white letters “HDC” and a red dot motif above smaller white text reading “Health & Disability Commissioner / Te Toihau Hauora, Hauātanga” on a black background.
Health and Disability Commissioner

The Health and Disability Commissioner promotes and protects the rights of people using health and disability services in New Zealand. It handles complaints, provides rights information, and works to improve accountability and service quality.

View Website 0800 11 22 33 Email Facebook
Health New Zealand logo with dark blue text reading “Health New Zealand” and smaller teal text reading “Te Whatu Ora” on a white background.
Health NZ – Waitematā | Auckland

Health New Zealand – Waitematā | Auckland - formerly Waitematā District Health Board - provides hospital and health services across North and West Auckland.

View Website 09 486 1491 Facebook Instagram
Healthline logo with small light blue text reading “Free health advice when you need it” above large blue and green text reading “Healthline,” with two speech bubbles containing a question mark and exclamation mark on a white background.
Healthline

Healthline is a free 24/7 health advice and information service in Aotearoa New Zealand. People can call if they are worried about their own health or someone else’s, need advice about what to do next, cannot get to a GP, or need medicine advice. Healthline also offers a callback option, interpreter support, communication disability support through NZ Relay, and a Māori pathway that connects callers with a Māori clinician from 8am to 8pm.

View Website 0800 611 116 Email
Healthy Families New Zealand logo with grey and green text reading “healthy families New Zealand” and a green koru-like tree motif on a white background.
Healthy Families

Healthy Families NZ is a large-scale prevention initiative that works with local leadership and communities to create healthier food, activity, wellbeing, and social environments. It takes a systems-change approach.

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Human Rights Commission logo with a white woven tree-like symbol above bilingual white text reading “Te Kāhui Tika Tangata Human Rights Commission” on a dark blue background.
Human Rights Commission

The Human Rights Commission provides information, support, and complaint pathways on discrimination and other human rights issues in Aotearoa New Zealand. Its work includes disability rights, racism, equality, and dignity-based advocacy.

View Website 0800 496 877 Email Facebook Instagram
Mana Mokopuna Children’s Commissioner logo with a blue and green koru-style circular figure above blue text reading “MANA MOKOPUNA Children’s Commissioner” on a white background.
Mana Mokopuna – Children and Young People’s Commission

Mana Mokopuna – Children and Young People’s Commission advocates for the rights, wellbeing, and interests of children and young people in Aotearoa.

View Website 0800 224 453 Email Facebook Instagram
Mental Health Foundation logo with a white koru-style symbol above white text reading “Mental Health Foundation” and smaller script text on a blue background.
Mental Health Foundation

The Mental Health Foundation of New Zealand is a charity focused on mental health promotion, advocacy, education, and reducing discrimination. It provides public campaigns, information, wellbeing resources, and support-finding tools.

View Website 09 623 4810 Email Facebook Instagram
Ministry for Pacific Peoples logo with stacked green frond-like shapes above black text reading “Ministry for Pacific Peoples” and smaller bilingual text underneath on a white background.
Ministry for Pacific Peoples

The Ministry for Pacific Peoples works to improve outcomes for Pacific peoples in Aotearoa New Zealand and connect government with Pacific communities. Its work includes policy, engagement, and programmes across social, economic, and cultural areas.

View Website 04 473 4493 Email Facebook Instagram
Ministry of Education logo with white bilingual text reading “Te Tāhuhu o te Mātauranga / Ministry of Education” on a dark blue square.
Ministry of Education

The Ministry of Education is the government agency responsible for shaping New Zealand’s education system and providing guidance, resources, consultations, and sector information for educators, parents, caregivers, suppliers, and providers. It also manages related national education websites and publishes policy, curriculum, and operational information.

View Website 04 463 8000 Email Facebook Instagram
Ministry of Health logo with a white koru-like graphic and white bilingual text reading “MINISTRY OF HEALTH MANATŪ HAUORA” on a blue background.
Ministry of Health

The Ministry of Health – Manatū Hauora is the government’s lead adviser on health priorities and policy in New Zealand. It regulates and monitors parts of the health system and provides national health information and guidance.

View Website 0800 855 066 Email Facebook
Ministry of Justice logo with the New Zealand coat of arms above white bilingual text reading “MINISTRY OF JUSTICE Tāhū o te Ture” on a blue background.
Ministry of Justice

The Ministry of Justice supports courts, tribunals, legal aid, and a range of justice services in Aotearoa. It works with the judiciary and justice sector to support a safe and fair justice system.

View Website 0800 268 787 Email Facebook
Ministry of Social Development logo with the New Zealand coat of arms above blue bilingual text reading “MINISTRY OF SOCIAL DEVELOPMENT TE MANATŪ WHAKAHIATO ORA” on a white background.
Ministry of Social Development

The Ministry of Social Development supports people and whānau through services related to income support, employment, housing, and social development. It is the parent agency for Work and Income and several other public services.

View Website 0800 559 009 Email Facebook Instagram
Ministry of Youth Development logo with a white koru-like spiral emblem above white text reading “MINISTRY OF YOUTH DEVELOPMENT” and smaller te reo Māori text on a blue background.
Ministry of Youth Development

The Ministry of Youth Development supports young people aged 12 to 24 to build skills, use their voice, and participate confidently in their communities. It is part of the Ministry of Social Development.

View Website 0508 367 693 Email Facebook Instagram
mycare logo with a purple figure and purple text reading “mycare” on a white background.
MyCare

Mycare is a New Zealand platform that connects people needing in-home support with care workers. It covers services such as disability care, respite care, aged care, and injury support.

View Website 09 887 9777 Email Facebook Instagram
Nōku Te Ao logo with a stylised orange linework roof or shelter shape above dark blue text reading “NŌKU TE AO” on overlapping white panels.
Nōku te Ao: Like Minds

Nōku te Ao: Like Minds, presented by the Mental Health Foundation, is a long-running anti-stigma programme focused on ending prejudice and discrimination related to mental distress.

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Ombudsman logo with black text reading “Ombudsman” and smaller teal text reading “Fairness for all” on a white background.
Office of the Ombudsman

The Ombudsman helps people deal with central and local government agencies in New Zealand. It investigates administrative unfairness, supports access to official information, and handles complaints about government agencies.

View Website 0800 802 602 Email Facebook Instagram