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Family services

Family services and organisations that help family/whānau navigate the practical, emotional, social, and cultural impacts of disability so families feel informed, connected, and empowered to make decisions that work for them.

Website header graphic with a pale background and curved light blue accents, featuring a circular outdoor photo of a diverse group of adults and children gathered together and smiling, with a young person in a wheelchair in the centre of the photo.

Family Support Services

Below is a list of services and organisations that offer various types of support to family/whanau raising disabled children or supporting a sibling or partner with a disability.

Grief Centre logo with a yellow flower above blue text reading “Grief Centre” and smaller blue script text reading “support + education” on a white background.

Grief Centre

Grief Centre provides counselling, support, and education for people experiencing grief and loss, including children, young people, and whānau. It is not a crisis service and focuses on grief support and recovery.

View Website 0800 331 333 Send Email
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Headway logo with a line drawing brain outlise and the word Headway in dark grey on a white background.

Headway

Headway is Auckland’s concussion and brain injury charity, supporting people and whānau through information, education, advocacy, navigation, and connection. It also runs Connect Groups and works to improve public understanding and outcomes for people affected by concussion and brain injury.

View Website 09 520 4807 Send Email
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Health and Disability Advocacy Service logo with a large stylised blue letter A above the words “Health & Disability Advocacy Service” and smaller Māori text underneath on a white background.

Health and Disability Advocacy

The Nationwide Health and Disability Advocacy Service is a free independent service that helps people understand their rights and raise concerns about health and disability services. It supports complaints, rights education, and resolution processes.

View Website 0800 555 050 Send Email
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HealthCare New Zealand logo with a blue and teal circular wave-like symbol above grey text reading “HealthCare New Zealand” and smaller blue text reading “Awhi te Tangata” on a white background.

HealthCare NZ

HealthCare NZ is a national provider of home and community-based support, including disability support, respite, rehabilitation, and in-home care. It positions itself as New Zealand’s largest healthcare company and provides support across all ages, including in-home respite services. As part of the wider New Zealand Health Group, their services sit alongside Individualised Funding support options that help disabled people access more flexible, person-directed support.

View Website 0800 002 722 Send Email
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Healthify logo with orange text reading “Healthify” and smaller orange text reading “He Puna Waiora,” with an orange circular spiral motif on the right, on a white background.

Healthify NZ – He Puna Waiora

Healthify NZ - He Puna Waiora is an independent New Zealand health information website run by the Health Navigator Charitable Trust. It provides trusted health topics, medicine information, self-care resources, and wellbeing information

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Healthline logo with small light blue text reading “Free health advice when you need it” above large blue and green text reading “Healthline,” with two speech bubbles containing a question mark and exclamation mark on a white background.

Healthline

Healthline is a free 24/7 health advice and information service in Aotearoa New Zealand. People can call if they are worried about their own health or someone else’s, need advice about what to do next, cannot get to a GP, or need medicine advice. Healthline also offers a callback option, interpreter support, communication disability support through NZ Relay, and a Māori pathway that connects callers with a Māori clinician from 8am to 8pm.

View Website 0800 611 116 Send Email
Healthy Families New Zealand logo with grey and green text reading “healthy families New Zealand” and a green koru-like tree motif on a white background.

Healthy Families

Healthy Families NZ is a large-scale prevention initiative that works with local leadership and communities to create healthier food, activity, wellbeing, and social environments. It takes a systems-change approach.

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Hearts & Minds logo with a multicoloured heart-shaped graphic above blue text reading “Hearts & Minds,” smaller te reo Māori text reading “Manawa Ora me te Hinengaro,” and the tagline “Strengthening the Wellbeing of People and Communities” on a dark blue background.

Hearts and Minds

Hearts & Minds NZ is a community development organisation with an integrated focus on wellbeing. It connects people with support, services, and community resources aimed at strengthening healthier communities.

View Website 0800 468 288 Send Email
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Light blue speech-bubble style logo with “I.LEAD” written in large bold white letters, outlined in dark blue, with a dark swoosh underline.

I.Lead

I.Lead is a youth-led movement that amplifies the voices of young people with lived experience of disability. It runs advocacy, leadership, regional committee, conference and programme opportunities so disabled youth can be heard in decision-making spaces. Through the William Pike Challenge, I.Lead supports disabled youth to build confidence, leadership, community connection, and outdoor participation.

View Website 09 414 5360 Send Email
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IHC logo, featuring the lowercase letters “ihc” in black with a pink dot above the “i” and the words “In Your Community” in pink underneath, on a white background.

IHC Friendship Programme

IHC’s Friendship Programme matches people with intellectual disabilities and family carers with volunteer friends for regular connection, shared interests, and community participation. It includes both in-person and online friendship options and focuses on building genuine, flexible, long-term relationships.

View Website 0800 442 442 Send Email
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